ESCUDERO HARO, MARIA ROSARIO Y PEREZ ARNEDO, BEGOÑA, “OTHER SOCKS”, spanish Company with NIF 16.593.898L. Register address: Juan Antonio Fernández Street, number 33, Tudela (Navarra), Spain. Other Socks is the owner of the website: https://othersocks.com and mail info@othersocks.com

The access, reproduction and use of the Web´s services requires prior acceptance of the current Conditions of use at any time; Other Socks reserves the right to modify these Conditions when it deems appropriate, by publishing the new text on the Web. The customer is responsible for knowing the Conditions of Use before accessing the products and services of the Web; In case of not being satisfied with them, please refuse using this.

PROPERTY

The Website is composed of various integrated and inseparable elements (text, illustrations, photographs, animated images, videos, computer programs, including html codes of the website, and so on.), whose Intellectual Property corresponds to Other Socks, with the exception of those materials obtained under license from third parties.

Other Socks and its licensors have the complete Intellectual Property on the Web and on the different elements that compose it, individually considered, in all the copies made (whatever the support to which they are incorporated), granting on them only the rights of use that are described below. Any right that is not expressly assigned is understood to be reserved.

In addition to previous statements, Other Socks is responsible for the selection, design of the structure and layout of the contents of the Website, as well as who has taken the initiative and assumed the risk of making substantial investments aimed at obtaining, digitizing and presenting of the same, corresponding, therefore, the protection that Article 12 and Title VIII of Book II of the Intellectual Property Law may grant on the website, considered as a database. All time following Spanish regulation.

Other Socks is also the unique owner of the graphic design and image of the Web, reserving the legal actions that correspond against people who could perform imitations or unfair uses.

WEB CONTENTS AND DOWNLOADS. PERMITTED USES

It is allowed:

  • Web browsing, that is, access and display of the same in a device, being authorized any temporary or accessory reproduction. Browsing through certain sections of the Web requires prior registration.
  • Prior registration, benefit from the services and advantages provided by Other Socks through the Web to its users, under the conditions that are expressly indicated in the different sections.
  • Any operations regarding the Web, its contents, downloaded products and copies of all of them that are contrary to the Law, good customs and good faith and, especially:
    • Any use outside personal and private sphere, especially those that have commercial or professional purposes, including the sending of advertising or messages and the collection and processing of data from third parties.
    • Any type of extraction, public communication and / or transmission, total or partial, by any way, outside the private scope of permitted use and, especially, its incorporation to any other work, including web pages, collections or databases. The publication in media of the materials susceptible to downloading the Press Room section is exempt from this prohibition.
    • The removal, concealment or falsification of the notices and warnings about the Intellectual or Industrial Property of the Web or of any of the products provided through it.
    • The operations and activities expressly forbidden in any other sections of these General Conditions and, in general, any that may prejudice the normal functioning of the Website, to other users or to any third party.

LINKS TO THE WEB

It is authorized the establishment of links and hyperlinks to the Web from other pages or websites, provided that they are not made in a way that harms the public and brand image of Other Socks, the Web or any of the people and products to which reference is made in it. In the establishment of links to the Web, the use of techniques that imply confusion over the identity and ownership of the contents, such as framing or others, is expressly forbidden.

The establishment of links from websites or pages whose contents promote or advocate, directly or indirectly, any type of violence, discrimination, pornography or illegal activity are forbidden. Likewise, the establishment of links for commercial purposes is expressly forbidden.

In the creation of the links, the use of elements extracted from the Web is expressly forbidden, without the prior and express consent of Other Socks.

In no case may it be understood that links to the Web from third-party websites or websites imply Other Socks’ relationships with their owners, and it does not imply endorsement, sponsorship or recommendation of Other Socks over them, so Other Socks does not will be responsible regarding its content and lawfulness at all.

CONTENTS AND USER BEHAVIOR

As a customer or user of the Website you agree to make an appropriate use of the content and services offered through it, and not to use them to (i) engage in illegal activities, illegal or contrary to good faith and public order; (ii) disseminate content racist, xenophobic, pornographic, apology of terrorism or assault against human rights; (iii) cause damage to the physical and logical systems of Other Socks, its suppliers or third parties, introduce or disseminate in the network computer viruses or any other physical or logical systems that are capable of causing the aforementioned damage; (iv) disseminate content that violates the image and reputation of Other Socks or third parties (v) violate the rights of Intellectual Property, Industrial, image, honor or others that correspond to Other Socks or third parties.

Other Socks will have full freedom of decision on whether the collaborations and messages are finally published on the Web or not, being entitled to withdraw them when deemed appropriate.

The infringement of any of the rules contained in these Terms and Conditions, will entitle Other Socks to terminate you immediately as a user or subscriber of the Website.

ACCEPTED PAYMENT METHODS

You can pay through credit or debit card (Visa and MasterCard) and Paypal. The order won´t be sent until the payment is confirmed. Other Socks is not responsible for any additional charges that your bank may make for currency Exchange.

PAYMENTS IN A SAFE WAY

Other Socks has relied on a payment gateway based on credit and debit card. Payments will be made through the virtual TPV of BBVA to avoid fraud and abuse. Other Socks won´t register the data during the payment under no circumstances.

SHIPPING COSTS

Shipments within the Iberian peninsula are free for orders over € 36. Below are the prices and delivery times.

* Deadlines are considered on business days.

  PRICE TIME
IBERIAN PENINSULA 4,60 € 3-5
BALEARIC,CEUTA & MELILLA 6,50 € 3-5
CANARY ISLANDS 10,80 € 3-5
PORTUGAL 5,50 € 3-5
ANDORRA 4,60 € 3-5
GERMANY / UK 8,50 € 5-10
BELGIUM / NETHERLANDS 7,00 € 5-10
ITALY / FRANCE 8,00 € 5-10
SWITZERLAND 11,00 € 5-10
REST OF EUROPE 12,50 € 5-10
SOUTH AFRICA 7,00 € 10-15
USA / CANADA / RUSSIA 8,90 € 10-15
REST OF THE WORLD 13,80 € 15-25

DELIVERY TIMES

Once your order has been accepted it will be sent by courier from our warehouse in Spain to the shipping address indicated in the order. The delivery time varies depending on the destination. For shipments in the peninsula and the Balearic Islands the estimated time is 3 to 5 business days according to stock availability. Shipments to the Canary Islands, Ceuta and Melilla and Europe will be 3 to 5 business days. Other destinations consult the table of prices and delivery times.

If your order is delayed please send us an email to info@othersocks.com to help you.

* During the Christmas campaign (December) delivery may be delayed.

Other Socks doesn’t assume the responsibility when the delivery of the product is not made as a result of the false or incomplete data provided by the customer, or when the delivery can be done for reasons beyond the control of the shipping company, such as the absence of the customer or the retention of the product in Customs.

CHANGES/RETURNS

To request a change or a return of the product, the customer must contact customer service info@othersocks.com within 15 calendar days after placing the order.

The purchase must be returned with all its products. In any case, for reasons of hygiene the products to be returned must be in perfect condition, unused and in their original packaging, with their original seal without breaking and with all their accessories.

Products that have been unsealed or used after delivery will not be accepted.

The products must be in perfect condition, in the same conditions in which they were received. The customer is responsible for ensuring that his product and its packaging arrive in perfect condition. It is necessary to pack the articles properly, in order to avoid possible deterioration during the transport.

For product changes once the product is received in our offices, we will verify its status. When we check that the returned items, the possible accessories, testers, promotional gifts and documentation, are complete and in perfect condition, we will send the customer an email notifying the approval or the rejection and we will proceed to send the product of change.

The shipping costs in case of change will paid by the customer. Shipment to due posts will not be accepted under any circumstances.

In case of the product to be exchanged has higher price than the one previously purchased, the customer must pay the difference in value. In case of the new product has lower price than the one previously purchased, the product amount will not be refunded, and the customer will have the balance difference in favor to use in his next purchase.

In case of the customer receives a wrong product or in poor condition, or in case of loss or damage products by the courier, the customer may request its return and / or replacement, within 15 calendar days after the delivery of the same. In this case we are committed to assume the costs of sending the return, we will pick up the defective product and / or return the missing product for another identical product at no additional cost to the customer.

If the poor condition of the product is due to transportation, it must be indicated at the time of receiving it, leaving a written record in the courier company and sending this complaint by mail.

The products when return to our offices must comply with the indications marked in the previous paragraphs regarding the status of the same and the non-use of the product.

To manage any type of return or exchange of products purchased at othersocks.com the customer must contact us by email info@othersocks.com

The customer must indicate us the order number and we will tell him exactly all the steps to follow.

We will not accept changes or returns that have not previously been communicated through the indicated channels.

Other Socks is not responsible for the damage or loss of the product during its return.

In case of reimbursement, it will be done within 15-20 calendar days after receiving the product in our offices. The refund will be processed through the same payment platform used by the customer for the initial transaction.

Keep in mind that depending on the banks the refund could appear in your account in the following month.

In no case the original shipping charges will be reimbursed.

CANCELLATIONS

The customer may cancel without any charge and without giving any reason as long as it is made within the first hour after the order is placed.

If the customer wishes to cancel an order he has made, he must send an email within that time to the following email address info@othersocks.com indicating name, order number and amount and we will proceed to the refund.

If the order has not left our office we will cancel it without any problem.

If the order is already on its way, we will have to wait to receive it back in our office. Once received, the amount of the product will be refunded less the shipping and return costs, in the same form of payment used in the purchase.

The purchase must be returned with all its products. In any case, for reasons of hygiene the products to be returned must be in perfect condition, unused and in their original packaging, with their original seal without breaking and with all their accessories.

Products that have been unsealed or used after delivery will not be accepted. The products must be in perfect condition, in the same conditions in which they were received.

The customer is responsible for ensuring that the product and its packaging arrive in perfect condition. It is necessary to pack the articles properly, in order to avoid possible deterioration during transport.

Other Socks is not responsible for the damage or loss of the product during its return.

The refund will be made within 15-20 calendar days after receiving the product in our offices. The refund will be processed through the same payment platform used by the customer for the initial transaction. Keep in mind that depending on the banks the refund could appear in your account in the following month. We will not accept cancellations that have not been previously communicated by the indicated routes within the indicated periods.

ORDER MODIFICATIONS

Once the order is received, our system processes it to start with its delivery as soon as possible. Modifications can be made within 1h after the order is placed. To do this you must send an email to the address info@othersocks.com indicating name, order number and amount and we will proceed to modify it. If the order has already left with the courier company, its modification will be impossible.

WEBSITE CHANGES

Other Socks has the right to make, without prior notice, the changes it deems appropriate on the Web. Other Socks may change, delete or add the content and services provided through it, as the way in which they appear presented or located.

Other Socks  pondrá sus mayores esfuerzos en mantener actualizada y libre de errores la información contenida en la Web, no ofrece garantía alguna respecto de su exactitud y puesta al día. Tampoco está garantizada la obtención de ningún resultado o fin concreto, por lo que el acceso y utilización de la Web es de exclusiva responsabilidad de los usuarios y clientes.

Other Socks will make its best to keep the information contained in the Web updated and free of errors. It does not offer any guarantee regarding its accuracy and updating. Other Socks doesn’t neither guaranty the option to obtain any result or specific purpose, so access and use of the Website is the sole responsibility of users and customers.

LEGAL ACTIONS

Other Socks will pursue the breach of these Terms of Use, as well as any improper use of the Website or its contents. The infringements of the rights that correspond to it or its licensors, especially those of Intellectual and Industrial Property. Other Socks will execute all the actions, civil and criminal, that may correspond to it in law.